FAQ

❓ Frequently Asked Questions (FAQ)

Welcome to BoomCollectibles.com — your trusted source for authentic, graded collectibles. Below are answers to the most common questions we receive. Have a question that’s not listed? Feel free to Contact Us — we're happy to help.

💵 What currency are your prices listed in?

All prices on BoomCollectibles.com are shown in U.S. Dollars (USD) for consistency and clarity, even though we are based in Canada.

🚚 Do you offer free shipping?

Yes! Shipping is 100% free for all orders shipped within Canada and the United States, with no minimum purchase required.

🌎 Do you ship internationally?

At this time, we only ship within Canada and the U.S.. If you’re located elsewhere and interested in a specific item, please reach out — we may be able to accommodate international buyers on a case-by-case basis.

📦 How are items packaged?

We take great care in shipping collectibles. All items are securely packaged using professional-grade materials to prevent damage in transit.

  • Graded items are bubble-wrapped and double-boxed

  • MOC figures are packed with rigid backing and corner protection

  • Cards, comics, and games are shipped flat or boxed depending on size and fragility

⏱ When will my order ship?

Orders typically ship within 3 business days of payment confirmation. Once shipped, delivery times are approximately:

  • Canada: 2–7 business days

  • U.S.: 5–10 business days (may vary depending on customs)

You’ll receive a tracking number as soon as your item ships.

🛡 Are your items authentic?

Yes — authenticity is our top priority. All items listed are either graded or verified by respected third-party grading services, including:

  • WATA – Video games

  • CAS & AFA – Action figures

  • PSA – Sports cards

  • CGC – Comic books

Each listing clearly states the grading company, grade, and condition details.

🔁 What is your return policy?

Because we specialize in high-end, graded collectibles, all sales are final. However, if an item arrives damaged in transit or not as described, please contact us within 3 days of receiving your order, and we’ll work with you to make it right.

📸 Are the photos of the actual item?

Yes — every product photo is of the actual item for sale unless specifically noted. We do not use stock images for graded collectibles.

🎯 Do you accept offers?

While most prices are firm, we are open to reasonable offers on select items. If you see something you’re interested in, feel free to reach out — we’re always happy to hear from serious collectors.

📬 Can I request a specific item?

Yes! If you're looking for a particular figure, graded game, comic, or card, just send us a message. We may have it available or be able to source it through our trusted collector network.

🔒 Is your website secure?

Absolutely. BoomCollectibles.com uses SSL encryption and secure payment processing to protect your personal and financial information. We never sell or share your data.

📩 Still have questions?
Get in touch via our "Contact" Page.